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DTC Bus Complaint Number
The Corporate office of the Corporation is Traffic Department, Scindia House, Telephone No.23752769-75.
DTC CONTROLLING POLLUTION
DTC is the First Transport in the country to have inducted the CNG Buses in its City Fleet. Not only that, having replaced its entire City Fleet with the CNG buses, the Corporation is the World's Largest Eco-friendly CNG Fleet Operator and, thus, has the pride of its active contribution towards cleaning up the environment of the City.
The Corporation also operates Inter State Services with diesel buses. These buses too are made to undergo Stringent Pollution Checks after regular intervals.
The Corporation has a full-fledged Pollution Control Cell which is entirely dedicated to ensure that its buses plying on the roads do not emit pollution. The buses found emitting smoke are immediately withdrawn from the road & put back only after necessary rectification/s. The telephone number of its Pollution Cell has been displayed in all DTC Buses and any complaint/report about DTC buses found emitting smoke may be telephonically lodged with the DTC Pollution Control Cell at 26811540. DTC has also introduced low floor buses to facilitate disabled and senior citizens.
DTC Central Control Room
Functions round the clock. Commuters may dial 23370209, 23370210,23370103, 23370105, 23370218 & 8744073229 to have any information about DTC services.
DTC Call Center
Commuters can have any information about DTC's Operation from DTC's Call Center by dialing 23317600.
DTC Central Complaint Cell
The Commuters may lodge their complaints/grievances on 1800118181, 8744073248,23370373,23370374,9582948924, 9582948918, 41400400,23370209
DTC IMPORTANT TELEPHONE NUMBERS
Important telephone numbers are given hereunder for use by the commuters in connection with the redressal of their grievances: -
| Name and Designation | Office | Phone No. |
| Secretary-cum-Commissioner (Transport) | Office at 5/9 Under Hill Road, Transport Department, GNCTD | 23933829 23980166 Fax:23933069 |
| Chairman –CUM- Managing Director | Office at DTC HQ, I.P.Estate | 23379075 43508623 23370236 Ext.253 Fax:23370877 |
| Sr. Manager CMD's Sectt. | Office at DTC HQ, I.P.Estate | 43508653 23370236 Ext.201 |
| Chief Vigilance Officer | Office at DTC HQ, I.P.Estate | 23379368 43508641 23370236 |
| Financial Advisor & CAO | Office at DTC HQ, I.P.Estate | 43508625 23370236 |
| Chief General Manager(Personnel) | Office at DTC HQ, I.P.Estate | 43508631 23370236 |
| Chief General Manager(Technical) | Office at DTC HQ, I.P. Estate | 43508627 23370236 |
| Chief General Manager(SBU) | Office at DTC SBU, Hauz Khas Bus Terminal | 26511700 |
| Addl. CAO | Office at DTC HQ, I.P.Estate | 43508639 23370236 |
| Public Information Officer (PIO) | Office at DTC BBM Complex | 27654155 |
| Secy. DTC Board, | Office at DTC HQ, I.P. Estate | 43508640 23370236 |
| Dy.CGM(MS-II) | Office at DTC Central Workshop-II, Okhla | 26810121 26811540 |
| CGM (Traffic) | Office at Scindia House | 23752764 23752769 |
| Dy.CGM(MS-I) | Office at DTC BBM Complex | 27654150 27650325 |
| Vigilance Officer | Office at DTC HQ, I.P. Estate | 43508646 23370236 |
| Dy. Chief General Manager (Law) | Office at I.P.Depot | 43508652 |
| Sr. Manager (SBU) | Office at SBU Hauz Khas | 26511699 |
| Sr.Manager (Pension) | Office at I.P.Depot | 43508649, 23370236 |
| Dy. Chief General Manager (Mech.) | Office at CWS-II, Okhla | 26810121 |
| Dy. Chief General Manager(Civil) | Office at I.P. Depot | 43508636 |
| Dy. Chief General Manager(P), Admin, IR & PR | Office at DTC HQ, I.P.Estate | 43508647 |
| Dy. Chief General Manager(R&D) First Appellate Authority under RTI | Office at DTC BBM Complex | 27653136,39 |
Information Technology Core Group | ||
| Sr. Manager(IT) | Office at DTC HQ, I.P.Estate | 43508624 23370236Ext.210 |
| Manager(IT) | Office at DTC HQ, I.P.Estate | 43528947 23370236 Ext. 301 |
Regional Managers
Regional Manager (East, Office at Nand Nagari Depot 22599157
Regional Manager (Rural), Office at Peera Garhi Depot. 25253912
Regional Manager (South), Office at Vasant Vihar Depot 26152639
Regional Manager (West) Office at Mayapuri Depot 01128113525
Regional Manager (North) Office at Subash Place Depot 27198567
Regional Manager (SBU) Office at MLDepot-IV 23370204
Control Rooms
| Control Room | Tel. No. | ||
| Central Control Room | 23370209, 23370210 | ||
| East Control Room | 22593553 | ||
| West Control Room | 25871250 | ||
| North Control Room | 27199807 | ||
| South Control Room | 26119081 | ||
| Rural Control Room | 25256531, 25279497 |
Source : DTC Website
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